Purpose-built for medical devices

Service requests, technician assignment & WhatsApp confirmations — all in minutes.

OneSRV connects clinics, certified technicians and remarketers in a single flow. Create a request, assign a vendor, push a WhatsApp confirmation (Twilio), and keep a full audit trail. Designed with UK compliance in mind, ready to scale across Europe.

Average time to assign
< 5 min
Technician network
200+ vetted
WhatsApp actions
Confirm / Cancel

For Clinics

Fast booking, reliable SLAs, status tracking.

  • Simple online request form
  • Instant assignment and ETA
  • WhatsApp updates & confirmations

For Technicians

Qualified jobs, fewer calls, instant confirmations.

  • Job details sent on WhatsApp
  • One-tap Confirm links to tech panel
  • Clear history and documentation

For Remarketers

New revenue from post-sale service & quality checks.

  • Branded buyer handover & validation
  • Optional revenue share per job
  • Audit-ready activity log

How it works

A streamlined 4-step flow designed for speed and accountability.

1) Create request

Clinic submits device & issue details via online form.

2) Assign vendor

Admin routes to a certified technician or partner.

3) WhatsApp confirm

Technician receives job on WhatsApp and taps Confirm.

4) Track & close

Tech panel + activity log. Report & invoice when done.

Secure by design

Authentication, role-based access and row-level security on Supabase. Data stays in audited tables with immutable activity logs.

WhatsApp native UX

Twilio Sandbox/Business API. One-tap Confirm/Cancel + magic link to technician panel. Less friction, faster response.

Deploy anywhere

Works on standard hosting or edge runtimes. Easy to brand for partners (logo, templates, email domain).

Partner with OneSRV

Ready to run a pilot with your inventory or client base?

We can launch a 60-day pilot with a small group of clinics and technicians. You get branded handover, quality checks, and revenue-share on every completed job.

Request a demo Contact us